This Acceptable Use Policy ("AUP") is part of our Terms of Service and applies to everyone who uses the Platform, whether you are raising funds (an "Organizer," acting for an "Organization") or donating (a "Donor"). Capitalized terms have the meanings given in the Terms of Service.
1. Fundraising purposes that are not allowed
You may not create, promote, or collect funds for a campaign that is for, or that is connected to, any of the following:
- Anything illegal under U.S. federal law or the law of any state where the campaign operates or is promoted, or that facilitates a violation of law.
- Fraud, deception, or misrepresentation, including a campaign that misstates who is raising the funds, what they will be used for, or the situation it describes.
- Personal enrichment presented as a cause, or diverting donated funds to a purpose materially different from the one described to Donors.
- Hate, harassment, or the promotion of violence against, or the dehumanization of, people based on a protected characteristic.
- Terrorism, violent extremism, or any person or group subject to U.S. sanctions or on a government prohibited-parties list.
- Weapons, ammunition, explosives, or their parts, and any campaign tied to their sale or distribution.
- Illegal drugs or controlled substances, or the promotion of their use or sale.
- Adult or sexually explicit content or services.
- Gambling, lotteries, raffles, sweepstakes, or games of chance, except where the Organization is fully licensed and the activity is lawful in every relevant jurisdiction, and you have told us in advance.
- Financial schemes, including pyramid or multi-level marketing schemes, investment or "get rich" offers, debt collection, or the offering of financial or credit services.
- Sale or transfer of regulated, recalled, counterfeit, or stolen goods, or anything that infringes another person's intellectual property or other rights.
- Anything that endangers a minor or exploits a person, or that violates someone's privacy.
If your campaign involves selling goods (for example, merchandise) rather than accepting donations, tell us first. Sales may raise tax and marketplace-facilitator obligations that donation campaigns do not, and may not be permitted at this time.
2. Conduct that is not allowed
Regardless of your campaign's purpose, you may not:
- Impersonate another person or organization, or claim an affiliation, endorsement, or tax status you do not have.
- Falsely present your Organization as a tax-exempt charity, or state or imply that donations are tax-deductible when they are not. Tax-exempt status is self-attested and is your responsibility; see the Terms of Service.
- Provide false, stale, or misleading information to the Platform, to Stripe, or to Donors.
- Use the Platform to launder money, evade sanctions, or move funds for someone else in a way designed to disguise their source or destination.
- Abuse the payment system, including by making or soliciting donations with stolen or unauthorized payment methods, by initiating or encouraging improper chargebacks, or by using donations to test stolen cards.
- Attempt to avoid, understate, or reverse the fees described in the Terms of Service, or move donors off-platform solely to evade fees while continuing to use Platform resources.
- Attempt to gain unauthorized access to the Platform, other users' accounts or data, or our systems; probe, scan, or test the security of the Platform except under our written authorization.
- Interfere with or disrupt the Platform, including through excessive automated requests, scraping beyond documented limits, or introducing malware.
- Post content that is unlawful, infringing, defamatory, or harmful, or that you do not have the right to post.
- Reverse engineer, resell, or sublicense the Platform except as expressly permitted.
3. Enforcement
We review campaigns and material edits before they appear publicly, but we do not pre-screen everything and our review does not make us responsible for user content. If we reasonably believe this AUP or the Terms have been violated, or to protect the Platform, its users, or the public, we may, with or without notice: decline or remove content; pause, unpublish, or terminate a campaign or account; and report unlawful activity to the authorities.
Separately, our payment processor, Stripe, may hold, reverse, or refuse funds, or restrict an account, under its own agreements. Those actions are governed by Stripe and may be outside our control.
Questions about this policy: hello@raiseclear.com